Our success has come from our strong sense of identity, objectivity of thought and accountability for results in pursuit of excellence. To ensure that corporate compliance is not merely lip service, compliance to the Corporate Code of Ethics is monitored and enforced by Easycart Group Regional Compliance and Internal Audit department, which report directly to its independent directors. This Code of Ethics will serve to further reinforce our values and instill in us our duties and obligations to each other, to our shareholders, principals, business partners and, of course, our customers.
• we aspire to be the most distinctive and responsive organization with the highest quality standards in all our undertakings. We lead by example whilst maintaining a strong sense of our identity, objectivity of thought and accountability of results in pursuit of excellence.
• We endeavor to enhance shareholder value over the medium to long term.
• We continually strive for an environment of resilience through professionalism, commitment and sound business practices. We are proactive, resourceful and entrepreneurial and aspire to continuously inspire and motivate ourselves and our desire to learn and progress in a competitive environment.
• We constantly aspire to build and enrich each brand under our care but always in cognizance of the highest quality standards that are consistent with the brand’s legacy and image. We aspire to long-term relationships with principals, which are a testimonial of our integrity and commitment to our business partners.
• We Endeavour to provide customer service excellence, extending beyond geography and product, enhancing the entire shopping experience.
• Understanding and complying with the Code of Conduct
• It is the personal responsibility of every director and employee to understand and comply with this Code of Conduct.
• Where required under this Code of Conduct, employees and directors must seek clearance and consent from their immediate superiors. Functional managers should, in their day-to-day supervision, ensure that their subordinates understand and comply with the standards and requirements stipulated in this Code of Conduct.
• Channels of complaint are open to all shareholders, customers, suppliers and contractors, as well as all directors and employees of the Company. Complaints and queries can be emailed directly and on a confidential basis to the Regional Compliance and Internal Audit at firstname.lastname@example.org
• The Company will consider all complaints impartially and efficiently. Unlawful or unethical conduct will be investigated thoroughly. All information received will be kept confidential.
Directors and employees are expected to conduct themselves in a professional manner at all times. Company rules and regulations are to be observed at all times. Directors and employees should refer to the Employee Handbook. Directors must also refer to the Code of Corporate Governance, which the Company has adopted.
The Company believes that honesty, integrity and fair play are extremely important assets in its business. All directors and employees of the Company must ensure that the Company’s reputation is not tarnished by dishonesty, disloyalty, corruption or inappropriate behaviour. To this end:
- Soliciting Advantages - It is the policy of the Company to prohibit directors or employees to solicit any advantage, whether directly or indirectly, from clients, suppliers or any person in connection with the Company’s business. The term "Advantage" includes gift, loan, fee, reward, office, employment, contract, service and favour.
- Accepting Advantages - Directors or employees should decline advantages offered in connection with their duties if the acceptance of such advantages could affect their objectivity or induce them to act against the Company’s interests or lead to complaints of bias. Directors or employees may consider accepting voluntarily given advantages only if:
- The acceptance will not influence the performance of the recipient.
- The recipient is able to openly discuss the acceptance without reservation and/or.
- The recipient will not feel obliged to do something in return for the offeror.
-The nature of the advantage is such that refusal could be seen as being unsociable or impolite (eg. advertising or promotional gifts and commercial samples of low or no commercial value such as calendars, diaries and stationery items, not exceeding S$50 in value). In case of any doubt, the recipient should refer the matter to the HR department for guidance.